When you hire a roofing company, you expect experienced professionals, honest communication, and quality craftsmanship from start to finish. At our company, we stand by those expectations — which is exactly why we never use subcontractors for roofing projects. Instead, we rely entirely on our in-house team of skilled, trained roofers who understand our high standards, our commitment to safety, and, most importantly, our responsibility to you as the client.

In an industry where subcontracting has become commonplace, this decision sets us apart — and it's one that we believe ultimately benefits our customers in every way. Here's why.

1. Consistency and Quality Control

When you work with subcontractors, you're essentially outsourcing the most critical part of your project: the labor. Subcontractors are often juggling multiple jobs from various companies, meaning you may not get the same team from one day to the next. That leads to inconsistency in both communication and craftsmanship.

By using our own trained employees, we maintain full control over the entire roofing process — from materials and installation to safety standards and final inspections. Our teams follow the same procedures, receive the same training, and are held to the same expectations. Whether it's a small leak fix or a complete installation of a new roof Hampton, the quality remains the same across all jobs.

2. Accountability Starts With Us

One of the major downsides to subcontracted roofing crews is the ambiguity of responsibility. If something goes wrong, who is truly accountable — the contractor you hired or the subcontractor they sent?

When you work with us, there’s no confusion. You’re working directly with the team that will be on your roof. If you have questions, need to make changes, or if something doesn’t go to plan, there’s no passing the buck. We’re 100% responsible for the outcome of your project, and we stand behind our work every step of the way.

3. Better Communication with Customers

Clear communication is essential for any successful roofing project. When subcontractors are used, communication often breaks down between the customer, the primary contractor, and the actual workers on site. That leads to misunderstandings, missed deadlines, or, worse, mistakes that could have been avoided.

Our approach eliminates those gaps. From your initial quote to the final inspection, you'll communicate directly with the team performing the work. This ensures that your expectations are understood and met without the need for a middleman. Whether you're looking for help with roof repairs Virginia Water or planning a larger project, you’ll always know who you’re dealing with.

4. Trained and Certified In-House Teams

Roofing is not a one-size-fits-all job. From pitched roofs to flat roofing Egham, different roofing types require different skills, tools, and materials. That’s why we invest heavily in training our in-house teams. They stay up to date on the latest materials, safety protocols, and building regulations.

Subcontractors may not receive consistent training or adhere to the same standards. With us, you can be confident that the crew working on your property is fully qualified and understands the unique requirements of your roof — whether it's a slate roof on a historic home or a modern flat system on a commercial building.

5. Pride in Our Work

When our name is on the project, we take pride in it. Each member of our team is committed to upholding our reputation for quality and integrity. This isn't just a job to us — it's a craft, and every roof we complete reflects our company's values.

Subcontractors, on the other hand, may not feel the same level of ownership. They’re there to complete the job and move on to the next. Our employees are part of our company culture, which emphasizes pride, professionalism, and long-term customer satisfaction.

6. Protecting Your Investment

A roofing project is a significant investment, and you want it done right the first time. With subcontractors, warranty coverage can be uncertain. If there’s an issue with the work, the company may blame the subcontractor, while the subcontractor may be long gone or untraceable.

When we do the work, we provide clear, straightforward warranties that we honor. We won’t disappear after the job is done — we’ll still be here, ready to help if you ever need us again. That peace of mind is something only a reliable, in-house team can provide.

Conclusion

Subcontracting may be the industry norm, but we’ve chosen a different path — one that prioritizes quality, accountability, and trust. By keeping all roofing work in-house, we ensure that every project is completed to the highest standard. Whether you need a simple repair, are installing a new roof in Hampton, or require specialized flat roofing in Egham, you can rest assured that our trusted team is doing the work — not an unknown subcontractor.

So when you choose us, you’re not just hiring a company. You’re hiring a committed team that’s with you every step of the way — from the first phone call to the final nail.