Customer Experience Management Market: The New Battlefield for...

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2025-07-04 07:08:09 -

Customer Experience Management Market: The New Battlefield for Business Success

In today's hyper-connected and consumer-centric world, price and product alone are no longer enough to guarantee loyalty. Businesses are increasingly realizing that the true differentiator lies in the Customer Experience (CX) they deliver. Customer Experience Management (CXM) is the strategic discipline of designing and reacting to customer interactions to meet or exceed expectations, thereby...

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