Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation?
The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI was transforming many industries, customer support...
In the modern era of technology, customer care chatbots have become an essential part of businesses across industries. These AI-driven virtual assistants are transforming the way organizations interact with their customers by providing quick, efficient, and personalized support 24/7. Whether it's resolving queries, troubleshooting issues, or guiding users through complex processes,...
Market Overview:
The global Customer Support Chatbot Market is projected to grow at a robust rate over the next few years. The increasing demand for automated customer service solutions is primarily fueled by the need for 24/7 availability and instant responses to customer inquiries. Businesses across various sectors, including retail, banking, telecommunications, and healthcare, are...
In the dynamic landscape of technological innovation, AI chatbots stand at the forefront of revolutionizing customer engagement and operational efficiency. As we look ahead to 2025, the future of AI chatbots unveils a landscape shaped by transformative trends that redefine the way businesses interact with customers. From advancements in natural language processing to the integration of...
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