Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation?
The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI was transforming many industries, customer support...
Greetings Robert, Could you please share with us your professional journey and how you came to your current role as Chief Innovator of Monjur?
Thank you for having me. My professional journey has been a combination of law and technology. I started my career as an intellectual property attorney, primarily dealing with software licensing and IT transactions and disputes. During this time,...
In this digital age, data is the new oil, especially with the emergence of augmented analytics as a game-changing tool that has the potential to transform how businesses harness this vast technological resource for strategic advantages. Earlier, the whole data analysis process was tedious and manual, as each project would have taken weeks or months to get executed. At the same time, other teams...
According to a new report by Reports and Data, the Global natural language processing (NLP) in healthcare and life sciences market is projected to reach USD 4,799.6 Million by 2028. NLP refers to the use of computer algorithms to identify important elements in everyday language and extract meaning from unstructured written or spoken input. Some NLP efforts focus on surpassing the Turing test by...
Suppose you’ve been working on landing a high-value B2B client for months, writing a proposal that you believe is tailored to their needs. It explains your solution based on the technological features, comes with compelling references, and responds to their challenges. Yet, when the client responds with a simple “thanks, we’ll be in touch,” you’re left wondering:...
The rise of artificial intelligence (AI) has transformed many sectors across the business landscape, reshaping how organizations operate. However, the convenience of AI introduces environmental challenges, such as increased energy consumption and hardware waste. These unintended consequences call for thoughtful strategies from chief information officers (CIOs), who must balance technological...
With the rapid growth in the digital world, organizations are implementing Automated Machine Learning (AutoML) that helps data scientists and MLOps teams automate the training, tuning, and deployment of machine learning (ML) models. This technology will save time and resources for the data scientists and MLOps teams, which will accelerate research on ML and solve specific problems related to ML...
Picture a world where your professional services business operates like a well-oiled machine, effortlessly balancing resources, predicting project outcomes, and communicating with precision. This isn’t a far-off dream—it’s the reality that Artificial Intelligence (AI) is bringing to the professional services industry right now. As the lines between human expertise and...
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